Delete your account
Use this page to request deletion of a ChoreDone account and the data stored with it. You do not need to be signed in to read these instructions. This page is for ChoreDone (the iOS app, App Store bundle ID com.syndicate.kidsapp).
How to request deletion
- Email development@buttonsos.com from the address used to create the account.
- Use the subject line ChoreDone account deletion.
- Include the account email and, if you are a parent, the child profile name(s) to delete.
- We confirm the request and delete the account and associated data within 30 days.
A parent or legal guardian must request deletion for a child account. If you signed in with Google or Apple, write from the same email attached to that sign-in.
Data we delete
When the request is completed we delete:
- the user account and login identifiers (email, user ID)
- profile information (name, role)
- tasks, rewards, gifts, and uploaded photos
- in-app activity stored on our servers
If other adults stay in the family, the family's data (child profiles, tasks, rewards, gifts and photos) stays with them and only your account and profile are deleted; if you are the family's owner, the adult who joined first becomes the owner. If you are the last adult, the family's data and the child accounts are deleted together with your account.
Data we may keep
We may retain records that we are legally required to keep (for example billing or fraud-prevention logs) for a limited period, then delete or anonymize them. Crash reports sent to our diagnostics provider are not used to identify a child and expire on that provider's retention schedule.
Partial deletion
We do not currently offer deleting only some data while keeping the account. A deletion request removes the account and the associated data listed above.
Questions: development@buttonsos.com